FAQ | Sweet Poppy

Where is Sweet Poppy located?

Sweet Poppy is located in Poughkeepsie, New York. Please be aware of this if you select "customer pickup" at checkout.
What forms of payments do you accept?

Sweet Poppy currently accepts Venmo or Zelle. Paying cash is available for pick-up orders only. Payment will be finalized upon receipt of your order form by Michelle.
How are your baked goods packaged?

Each muffin is individually wrapped and sealed for freshness. Each Buckle is topped with its own lid. For pick-up orders, muffins are not individually wrapped and sealed unless they are a variety box order. Otherwise, they are packaged in a bakery box.
How do I store my baked goods once I receive them?

It is highly recommended to remove them out of the packaging and store them in a sealed plastic bag or container. Baked goods can be stored in the freezer by wrapping them individually in plastic wrap and then put in a sealed plastic bag or container.
How long do the baked goods stay fresh?

When stored correctly at room temperature (see above,) the baked goods will maintain their freshness for a minimum of 3-4 days. If you wish to freeze them, they can be stored for up to 3 months in an airtight container. When thawing, simply let them come to room temperature inside an airtight container before opening and enjoying.
How do I place an order?

Complete the order form and Michelle will be in touch with you regarding your final total, pickup time, pickup address, and payment options.
How do I confirm my order?

Complete the order form and Michelle will be in touch within 24 hours. If Sweet Poppy has any questions regarding your order, Michelle will be in touch with you.
How long will it take for you to get back to me?

Michelle will review your order and usually provide a response within 24 hours if there are any questions or concerns. Michelle will also confirm the date of shipping or your pick-up date (if you choose to pickup).
Can local customers pick up their orders?

Yes, absolutely! Michelle will confirm everything upon receipt of your order form by email.
Do you have gluten-free or vegan options?

I currently offer gluten-free options that are noted (GF) on my current menu. I do not bake any vegan options at this time.
Where is your most current menu of baked goods?

Right here on my website under the Menu Tab. Be sure to follow Michelle on Instagram (@Sweetpoppy1) and Facebook (Sweet Poppy) for special announcements.
When do shipped orders need to be placed by each week?

Sweet Poppy ships orders on Monday mornings. Therefore, shipped orders must be placed on Fridays by 5 PM EST each week.
Is it possible to have your items shipped to someone else?

Sweet Poppy Baked Goods ship nationwide from New York. If you are placing an order to be shipped to someone else be sure to put in their shipping address and their full name in the notes section of the ordering form. A complimentary greeting card will go in the shipped box - just utilize the "note" section at checkout to let me what you’d like written to the recipient.
What are the specifics on ordering?

One muffin variety is allowed per half dozen. Buckles are sold individually.
Where is the best way to get the most updated announcements/new baked goods?

Be sure to follow Sweet Poppy on Instagram (@Sweetpoppy1) and Facebook (Sweet Poppy) for special announcements.